Windows phone 8 freeze reboot

You might also check the Windows Phone Store for any app updates that might be pending — publishers of apps that have been found to cause issues might have released updates to prevent further problems. Windows Phone 8 devices all have a light sensor that is used to detect the brightness of your environment and alter the screen brightness accordingly. When this fails to work, you can run into all sorts of problems, such as the screen shutting off in the middle of a call frustrating if you need to key menu options in , or the device freezing. The best solution here is probably to disable auto-brightness in the Settings menu, instead setting a manual alternative that suits your current light source.

Finding out that the screen freezing and auto-brightness bugs might be related was an interesting realisation, and something that might hopefully be resolved by Microsoft themselves. Windows Phone 8 devices have been randomly rebooting since release, and the Portico update first released in North America in December has largely resolved these problems.

Even after the update was installed, however, some users reported issues. Read More. However it seems that these bugs can be attributed to apps misbehaving, rather than a general underlying issue with the operating system. There is, it seems, a pattern of similar problems across all mobile platforms. In the meantime, you should have everything you need right here to deal with the vast majority of Windows Phone 8 issues. Explore more about: Your email address will not be published.

Am using Lumia , each time am making calls all receiving calls the screen refuses to lock. This happened just about about 2 weeks ago. Probably with a factory reset. Unless you have an app set to provide information to the liocked screen which might be interfering,. Having problems with my windows phone; smses from a single source automatically closing,as soon as i open, without me accessing the text message.

I have tried rebooting the phone, and i know ressetting the phone will erase all the texts resulting in me not accessing the texts that were sent earlier.

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If anyone could help, what could be the problem and its solution? I have a window phone so does my husband. We are having issues with the charger port. Were annoying.

20 common problems with Windows Phone 8, and how to fix them

I'm having to wrap the cors and pray it works. My lumia won't change lock-screen background or the color of tiles. I'm trying for a couple of days and nothing I reset my phone and as normal it turned back on saying Nokia and then the next slide said the name of the phone company seconds later my screen turned into a low blue black color Ever since that i have took off the battery and put it back on and nothing seems to work.

And the woeful handling of music and pictures. Just Google duplicated files. Fed up with transferring music and finding 2,3 even 4 copies of each track on my phone. A universal WP8 problem, going by the number of forum posts. The camera has started doing it now, as well, just for variety. Take a pic, two copies appear in camera roll. What a farce. I'm sure, I just bought an lumia !

Bluetooth transfer I don't find the button option to transfer contacts from sim card! I love my lumina but have a current problem with my contacts getting scrambled. Some of the contacts have the wrong name and a different contacts picture and phone numbers etc for several other contacts. The solution was to reset Got a replacement and the same issue happened. If this issue keeps up I won't be loving my phone for too much longer. I can't seem to find anyone who knows anything buy Interesting, Peter.

I haven't come across this myself. Are you experiencing the problem still, or have you found a solution?

Apps that Drain Your Battery

The solution from AT and T was to do a full reset. When I did that the phone locked up in a permanent "gears rolling" mode and could not be stopped no matter what AT and T told me to do. I had to get a replacement phone. Once I downloaded all me info and reset all my accounts the problem was still there. I then on my own deleted all accounts and added them one at a time. It seemed that when I linked in my facebook account it started the problem.

I unlinked my face book account and all was well. I waited a week and tried again linking face book and now all is well at least for now.

Screen Freezing? Time to Reset

I will say that ATandT was 0 help. I thought a windows phone ought to come with Documents File Manager on board? Is Windows8 for WP not a flop?? If the primary reason for developing a Windows Phone was for ease of Mobile Office work , then am sorry to say that this is far from a user friendly OS. Symbian Belle was far much better.


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If you want to email a document, you open Office, then the document you want, then tap share to send the Word, Excel or PowerPoint doc via whichever method you want. I'm not sure what you mean by "OS is not user friendly" - perhaps you've been spoiled literally by other mobile operating systems that are genuinely not use friendly and place barriers in your way to completing tasks efficiently Yup this is one of the major problems sticking with windows phone.

Potential fixes: This is likely an issue with the proximity sensor. Give it a wipe or try using compressed air on the top edge to blast any dust away.

Question Info

Some people have reported success by pushing on the screen where the proximity sensor is located. You could ask for a replacement unit, although some people have encountered the same issue on more than one device. Camera not working Some people have had problems with their camera on their Windows Phone 8 device.

Try pressing and holding the camera button for a couple of seconds and see if that starts it. Press and hold the volume down button and the power button together for 10 seconds.

Microsoft Lumia 535 hard reset

Your phone will restart and the camera should be working again, but the problem might reoccur. Duplicate songs A lot of people have run into issues with their music collections on Windows Phone 8 devices. A few people have found that turning off Xbox Music cloud collection helps. Potential fix: Make sure that you have a complete back up of your music collection.

Tips For Fixing Common Windows Phone 8 Issues

Now delete all of the music on your phone and on your SD card. Put the SD card into your PC and reformat it. Create a folder called Music on the blank card and manually drag and drop all the music you want into that folder. Now put the SD card back into your phone and wait for it to update. When you want to add new tracks take the SD card out of the phone and put it in your computer and drag and drop the new track into the folder, then put the card back in your phone.

Potential solutions: Try restarting your device by holding down the Power button for 10 seconds then tapping to turn it on again. Check your Wi-Fi or data connection. Poor coverage will impact on push notifications. Uninstall the app you are having a problem with, restart your device, then reinstall the app to see if that helps. Posted 6 hours ago — By Julian Chokkattu. Computing Don't use streaming apps? Try the best free media players for your local music Rather than using music-streaming apps, you may want something for playing your local music. Good news!

There are some good alternatives. These are the best media players you can download for free on Windows. Posted 1 day ago — By Tyler Lacoma. Computing Speed up your system by tweaking the startup application in Windows and MacOS Bothered by programs that automatically start when you boot your computer, or want to add a new one to the list? Posted 3 days ago — By Jon Martindale. Computing Windows updates shouldn't cause problems, but if they do, here's how to fix them Windows update not working? It's a more common problem than you might think. Fortunately, there are a few steps you can take to troubleshoot it and in this guide we'll break them down for you step by step.

Posted 3 days ago — By Mark Coppock. Computing Enjoy Windows on a Chromebook with these great tips and tricks If you want to push the functionality of your new Chromebook to another level, and Linux isn't really your deal, you can try installing Windows on a Chromebook.


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  • Soft-reset an unresponsive Windows Phone device.

Here's how to do so in case you're looking to nab some Windows-only software. Posted 6 days ago — By Tyler Lacoma.

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